1. Service Experience

Reservations
Confirmation
Airport Greeter (if applicable)
Chauffeur
Vehicle
Billing
Overall
Comments

2. Reservations

Friendliness
Knowledge
Speed
Comments

3. Chauffeur

On time for pickup?
Appearance
Geographic Knowledge
Safety
Customer Service
Comments

4. Vehicle

Interior Cleanliness
Exterior Appearance
Amenities (ex. Water, Newspaper)
Mechanical Condition
Comments

5. Billing

Accuracy
Presentation Format
Timeliness
Comments

Recommendation

Would you recommend us to someone else?

Additional Information

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